Phone Operator/Scheduler JobAurora, CO 44408

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Why You'll Love This Job

Highly successful, growing and prestigious physician practice seeking a full-time sharp, highly organized Operator to answer incoming phone calls, schedule patients, address issues and/or call transfers.  This person will be a key member of a dynamic, creative, and skilled team working in an ophthalmology and optometry practice with two locations. Applicant must build patient loyalty and position our practice as the leading company in vision care. Applicant must present well, be able to multitask, think on their feet, and problem solve to help patients feel welcome, comfortable, and relaxed.

Salary: $35,000 - $40,000 yr


  • Answer all practice’s incoming phone calls and address as appropriate
  • Speaks over the phone to patients and inquiries in a prompt, courteous, and professional manner
  • Scheduling patients for optometry and medical eye care
  • Enter patient information into the practice management scheduling system
  • Scanning and uploading of documents

Skills & Qualifications

  • Ideal candidate for this position is an energetic self-starter who can work efficiently with attention to detail and with minimal supervision, is highly motivated, and well-organized
  • Ideal candidate should have a medical practice experience and/or background.  Ophthalmology experience preferred
  • Ability to multi-talk and work under pressure
  • Candidate may be able to learn other positions over time to step in and help in many areas
  • Candidate should also have medical office experience and the desire to provide excellent patient care
  • Excellent computer, written, and oral communication skills
  • Spanish speaking a plus
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